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Return Policy
100% Money-Back Guarantee
Our aim is to insure 100% satisfaction. Because we are so confident in the quality of our products and in our belief that you will love your caps, we provide a full, 100% satisfaction guarantee. If you are not happy with your purchase for any reason, you may return your items sold by Abbie Road Imprinting, LLC (TheCapAndHatPlace.com) within 30 days of delivery for a full refund of the price of the product.
Bulk Orders:
Our aim for bulk orders is still to insure 100% satisfaction. However, for some bulk orders, we reserve the right to process them a little differently. In order to insure your satisfaction prior to customizing all of the items in a bulk order, we will require a proof to be approved. The proof will either be a physical sample that we ship to you, or a photograph that we email to you. In either case, we will ask that you sign an approval form that indicates your satisfaction with the product and customization. Upon your approval, we will complete the remainder of the bulk order. Items processed in this manner will not be eligible for return unless there is a defect in the merchandise or an obvious defect or error in the customization, substantially differing from the approved proof.
In the event you have a return issue, please call our customer service department at 1-800-670-3570 to make return arrangements. |
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